FAQs

Frequently Asked Questions

DELlVERY

What are the delivery costs?

Do you ship internationally?

What are the delivery terms?

Will I be charged customs and import duties?

RETOUR

Can I return my items?

CARE&WASH

How do I wash my items?

PAYMENTS

Which payment options do I have?

Can I use my gift card?

Can I use multiple gift cards or discount codes at once?

ORDERING

Can I make changes to, or cancel my order? Confirmation by email:

You did not receive a confirmation email?

Order process:

Which size should I chose?

Why am I unable to access/order from your website?

CONTACT US

I have a question regarding my order, who do I contact?